How to claim

WE ARE HERE TO HELP 

Filing a claim can seem like a challenging time but our experienced claims team is here to help you along every step of the way, ensuring your claims experience is as simple and convenient as possible.

WAYS TO FILE A CLAIM 

To make filing a claim quick and convenient, FICO provides you with 3 options to file your claim:

  1. Access our claims service by calling us at: +256414342863, +256414233750 or Email us at: fico@fico.co.ug. 
  2. You can also start your claim using the FICO website by downloading a Claim Form at the bottom and submitting by email or in person at one of our branches
  3. Report your claim by contacting your agent.

Once you submit your claim, a First Insurance Company claims representative will contact you as soon as possible to verify information, ask questions, explain coverage, and process the claim.

WHAT TO EXPECT DURING THE CLAIMS PROCESS 

Knowing what to expect when you file a claim can help make the process easier to navigate. Although different types of claims are handled a little differently, the following basic steps in the sidebar will help you understand the ins and outs of the claims process and what you can expect.”

DOWNLOAD CLAIM FORMS 

Burglary Liability
Cash In Transit Marine
Contractors All Risk Motor Accident
Fidelity Guarantee Motor Minor
Fire Personal and Group Accident
Goods In Transit Windscreen
Inspection Report Workers Compesation