FICO
FICO Logo

           
First Insurance Company Limited (FICO) is a joint venture between Intercontinental Investment Company Limited and Nicoz Diamond Insurance Limited – the largest short term insurance company in Zimbabwe. We have a longstanding history as one of the oldest locally established insurance companies in Uganda. Providing service beyond expectation for almost 25 years, at FICO we have made it our business to ensure that we offer our customers insurance solutions that promise security and exceptional service.

Our journey began in 1992 and since then we have provided insurance services to thousands of customers. FICO is a member of the Uganda Insurers Association and with more than UGX 19 billion in insurance policies in force, 44 branches throughout Uganda and a record of success, we provide protection that gives individuals and companies the peace of mind to know that their homes, businesses, work force and assets are always covered.

Recognized as a leading provider in Third Party Insurance, we also offer a wide range of other insurance products including: Motor Fleet Insurance, Fire and Allied Perils, Burglary, All Risks, Workers’ Compensation, Public Liability, Fidelity Guarantee, Professional Indemnity, Marine as well as specialized cover tailored to our customers.

We are always evolving to meet the needs of our customers and over the years we have streamlined our company in order to work more closely and efficiently with clients and to deliver great service while remaining transparent and responsive. At FICO, we understand that our organization is only as strong as its people so we are a company of trustworthy and experienced insurance professionals working together to shape a better, securer tomorrow for our customers and communities today.
Whether you are an individual or a business, we are committed to providing relevant risk solutions through prudent underwriting. We achieve this by making use of:
A specialized underwriting team
Analysis of risk exposure through risk surveys
Conservative ratio of exposure to shareholders’ funds
Balanced geographic spread of risks and premiums
We are committed to diligently managing claims so whatever the loss, our team of customer focused experts are here to advise and guide you through every step of the process. We do this through his is achieved through:
Highly experienced claims adjusters
Speedy settlement of claims
Timely provision of responses and updates to clients
Adherence to clearly defined service delivery standards
To be the most preferred, innovative and responsive insurance company in Uganda.
To offer affordable insurance risk solutions which are readily accessible through a highly skilled and passionate staff for the benefit of all stakeholders.

Service, Integrity, Teamwork and Creativity.

Our customers come first and we will provide you with Service beyond Expectation by:
Listening.

Ensuring that the right product is tailor made to suit your needs.

Offering liscened and professional agents with a wide range of expertise.
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